Values That Set Us Apart
Here at Comfort Craftsmen Mechanical we measure success differently. We don't measure success by how many jobs we do or how much money we earn. For that reason we recognize that we are never going to be the heating and air conditioning company with 50 trucks on the road every day and we're proud of that. How we measure our success is by the quality of our work, the value we've brought into our clients home's and the satisfaction of the people we serve.
The Best People
We believe first and foremost that our people are what make us what we are today. We don't hire people based on open slots or filling quotas. We only hire when the right people come along. For Comfort Craftsmen Mechanical, the right people are people who are passionate about the craft of home comfort through heating, air conditioning and air quality control. Our technicians and installers earn more than a paycheck every week, they earn the respect of their peers and the admiration of the clients they help. We only hire people who aspire to be the very best our craft has to offer. We commit to 4 hours per week of continuing education and training because we believe that that is the level of training that is required to fulfill our mission of providing every client the best service in the industry.
The Best Practices
Much like the most comfortable shoes are the ones that fit your feet, the most comfortable heating or cooling systems are the ones that fit your home. One of the things that separates Comfort Craftsmen Mechanical from our competition is that we don't limit ourselves to installing specific brands. The fact of the matter is that there are lots of excellent brands of heating and cooling equipment on the market today and anyone who tells you that one brand is better than the rest in every scenario unfortunately isn't being honest. At Comfort Craftsmen Mechanical, we listen to you, we get to know the needs of your family and we make targeted recommendations to maximize the comfort and safety of your home and the efficiency and longevity of your equipment. We never put the needs and desires of ourselves or suppliers above our commitment to deliver the most comfort at the best price to you, our client.
What Does This Mean to Our Clients?
When you call Comfort Craftsmen Mechanical to service or replace your air conditioning, heating, hot water or indoor air quality (IAQ) system, the person who shows up at your door will be of excellent moral character, a dedicated professional with outstanding technical knowledge, and someone who's sole mission is to provide you with the best possible options to address any concerns you may have. We respect your time and your home. We will keep you up to date on our arrival time via text messaging. We protect your home with boot covers and drop clothes. We always give fair, upfront pricing for our work and get your approval before doing anything that would incur cost to you and we always stand behind our work.